Privacy Policy
This Privacy Policy describes how SHONE ("we" or "us") collects, uses, and shares your personal information when you visit or make purchases from our website shonestore.com (the "Site").
1. Personal Information We Collect
Order Information
When you place an order, we collect:
- Your name.
- Email address.
- Phone number.
- Shipping and billing address.
- Payment information (including the last four digits of your credit card).
Device Information
When you visit our Site, we automatically collect:
- Your IP address, browser type, and time zone.
- Cookies (unique identifiers stored on your device).
- Log files (recording site interactions, including IP, browser, and timestamps).
- Web beacons, tags, and pixels (tracking browsing activity).
We refer to this combined data as "Personal Information."
2. How We Use Your Personal Information
Order Information
- Process and fulfill your ordersCommunicate with you (order confirmations, updates).
- Screen for fraud and security risks.
- Provide targeted marketing based on your preferences.
Device Information
- Prevent fraud (e.g., monitoring suspicious activity).
- Improve site performance (analyzing user behavior).
- Measure advertising effectiveness.
Third-Party Sharing
- Logistics providers (for order fulfillment).
- Marketing tools (including judge.me, etc.).
- Advertising platforms (Google, Facebook for remarketing).
3. How We Share Your Personal Information
We share data with:
- Shopify (our e-commerce platform) - You can view Shopify's Privacy Policy on their official website: https://www.shopify.com/legal/privacy.
- Google Analytics (for website traffic analysis) - You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Legal and regulatory authorities (as required by law, such as subpoenas or fraud investigations).
4. Targeted Advertising & Opt-Out Options
We use your data to display personalized ads. You can opt out through the following:
- Facebook: Adjust ad preferences in Facebook Settings - https://www.facebook.com/settings/?tab=ads.
- Google: Modify ad settings via Google's Ad Preferences - https://www.google.com/settings/ads/anonymous.
- General Opt-Out: Visit the Digital Advertising Alliance's opt-out portal at aboutads.info/choices to disable interest-based ads.
Note: We do not respond to "Do Not Track" browser signals.
5. Your Rights
Access and Control of Personal Information
You have the right to:
- Request access to and obtain a copy of your personal information we hold.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information under certain circumstances.
Legal Basis for Processing
We process your data only on the following legal bases:
- To fulfill our contract with you (e.g., order processing).
- To pursue legitimate business interests (e.g., site optimization, fraud prevention.
- With your explicit consent (e.g., marketing promotions).
Marketing Preference Management You can:
- Unsubscribe from marketing emails at any time (via the link in email footers).
- Adjust ad preferences (see Section 4 "Targeted Advertising & Opt-Out Options").
How to Exercise Your Rights
To exercise these rights, please email us at the above address. We will respond within 30 business days. For security purposes, we may require identity verification before processing your request.
6. Data Retention
We retain order information unless you request deletion.
7. Children's Privacy
We do not knowingly collect children's data. For concerns, please contact the above email.
8. Policy Updates
We may update this policy for legal or operational reasons.For more information or privacy-related inquiries, please contact us at the above email address.
9. Contact us
- Business Name: SHONE LIGHTING (HK) LIMITED.
- Email:sales6@shonelighting.com.
- Address: Unit SD, 52/F, Tower 5, Festival City II, Mei Tin Road, Tai Wai, Sha Tin, New Territories, Hong Kong SAR.